So many of our fans have asked great questions, so here are the answers to the FAQs. If you have any additional questions please feel free to contact us at firstname.lastname@example.org.
What is a substrate shield?
Substrate shields are acrylic shields you place on the inside of the door frame that helps keep any loose substrate, such as sand, from spilling out of your enclosure when the front doors are open. All enclosures come with a substrate shield but this is optional, if you use the Zen Mat or any other solid substrate you do not need to install the shield.
What is the humidity limits of the wooden bamboo panels?
Our standard bamboo wood panels have a humidity limit of 70%. For those who have higher humidity needs we will be offering high humidity panels are made of PVC in the near future. In addition if you use UTH (under-tank heating) you will need to use the high humidity panels to avoid fire risk associated with the wood panels.
Are the habitats stackable?
The habitats are secure enough to be stackable, but you would need stacking spacer for proper ventilation. We offer both the Deluxe Stacking Spacer and 1" Stacking Spacer (the Deluxe Stacking Spacer highlighted in the photo below.
How secure is the screen top?
The top screen is made of a galvanized steel screen and is supported by two steel support bars. The screen is welded into a steel frame which securely fits into the habitat.
We were asked if a cat, sitting on top of the habitat, would damage the unit. We took our hefty feline, Bit, and placed him on top of the screen. Because we use galvanized steel, and not window screen, there was absolutely no damage to the unit.
How do I attach lighting to the habitat?
Because everyone’s lighting needs are different, we created our habitats with the most flexibility possible. You can place your lights on top or inside the unit. We even have a wire grommet for your electric cords. Lighting on the inside can be attached to the support bars using a multitude of different fasteners. We choose to use zip ties.
Do the habitats come assembled? If not, how difficult are they to assemble?
Our habitats ship flat and some assembly is required. We designed our habitats to be easily assembled. No tools are needed (okay maybe a rubber mallet). Please watch our assembly instruction videos available on our website.
How does the size compare to a 40-gallon breeder tank?
A standard 40-gallon breeder tank is 36”x18”x16”. Zen Habitats are 48”x24”x24” which is equivalent to approximately 120-gallons. This would make Zen Habitats three times larger by volume.
Are the panels sealed?
The panels are sealed from moisture, so misting and cleaning are not an issue. However, the panels are not water-proof, meaning you should not soak them in water and they cannot hold water like an aquarium.
Can I place loose substrate in the habitat?
We have been asked a few time about loose substrate so we decided to offer a Zen Habitat with Substrate Shield to our customers (see our product page). Here is a look at our prototype setup with loose substrate.
Can I use this as a bio-active habitat?
When using our standard enclosure you could add go bioactive as long as it is a low humidity setup. For high humidity please purchase the High Humidity enclosure (coming soon). In either case you need to create a basin that keeps water from seeping through the seems of the enclosure. You can easily use a plastic liner as a basin.
How easy is it to clean?
Our front-sliding acrylic doors are removeable, which allows for easy access to your habitat for cleaning. As always, you should use an all-natural cleaner.
How hot does the aluminum frame get with the heat lamp directly on the screen?
We tested both the galvanized steel screen and the adjacent aluminum frame and there were no issues with heat. The galvanized steel screen tested at 89 degrees and the aluminum frame, placed 2” away, was only 85 degrees.
Can you attach a hammock to the habitat?
Yes, you can attach hammocks, and shelves, to your habitat either by screwing them into the wood panels directly or by using suction cups.
Which countries do you ship to?
We ship to the continental United States for free. Unfortunately, the cost of shipping to other countries such as the Canada, UK, and Australia is cost prohibitive.