FAQs

Yes, we do! Just select ShopPay or PayPal at checkout.

We offer a 5-year warranty on all Enclosures, Stands, and Spacers.

When choosing a reptile enclosure, consider the humidity needs of your reptile. The main difference is the amount of humidity the panels can handle without damaging the panels. PVC panels support both desert and tropical environments of 0-100% humidity.  In addition, PVC supports the use of UTH (under-tank-heating.)

Our wood panel enclosures are perfect for desert reptiles and small animals requiring low humidity levels 0-50%. Wood enclosures are not to be used with UTH.

Check out our enclosure selection here. If you have any other questions regarding the specific needs of your pet, please visit our Care Sheets.

All our enclosures are stackable. Just make sure you use a spacer for ventilation. Our 3.0 stands and spacers come with metal dowels to connect them to the enclosures. Link to Stands & Spacers 

We offer two options for stacking multiple enclosures: 

• Deluxe Stacking Spacers are 12" tall and can house lights inside the spacer 
• 1” Stacking Spacers will require the enclosure underneath to house lights inside the enclosure 

We offer two types of stands:

• Cabinet stands
• Enclosure stands (frame only)

You can mix and match between our new 3.0 line of enclosures/stands and our older models of Zen Habitats enclosures/stands. When attaching a 3.0 stand to an older model enclosure, the included metal dowels will not be needed.

Yes! All of our enclosures come with a substrate shield to keep loose substrate inside the enclosure. Our 2 foot (24") tall enclosures come with a 6" optional substrate shield. Our 4 foot (48") tall enclosures have a built-in 12" substrate shield. Enclosures with built in substrate shields also include a screen panel that can be used instead of the acrylic substrate shield. 

We've had many customers successfully create bioactive habitats in our enclosures. While our PVC panels are waterproof, keep in mind that our enclosures are not water tight. So you'll want to use a liner like our bio basin (4’x2’ or 2’x2’) to prevent leaks. Here is a video showing how we set up our Chinese Water Dragon's bioactive enclosure with a water feature!

For our 3.0 line, stands and spacers (including 1" spacers) can support up to 75 lbs of substrate in the 3.0 enclosure placed above. 

The top screen is made of a sturdy stainless steel mesh and support bars welded into a steel frame that fits securely into the enclosure. Check out our video below of Kasey testing out our screens with our feline friend Pizza, Zen pup Nash, and 100 lbs. of weights.

All of our sliding door enclosures as of March 2021 come with a wire door lock and door wraps to provide extra security for extra sneaky escapees. You can also purchase an inexpensive lock for under $10 online. 

Some of our enclosures have front sliding doors (4’x2’x2’, 48”x24”x16”, and 4’x2’x4’) that are removable and our other enclosures have swinging doors (2’x2’x4’ and 2’x2’x2’), all of which allow for easy access to your enclosure for cleaning.  Please use pet safe cleaners. A vinegar and water mixture works great for us! Looking for an easy-to-clean solid substrate option that is great for your reptile's well-being? Check out our Original Zen Mat or Meridian Zen Mat!

Our PVC panels support thermostat regulated UTH. Our wood panels are not compatible with UTH. All our enclosures work great with CHEs.

All enclosures include acrylic doors and we also have tempered glass doors available if you’d like to upgrade!

Yes, you can attach hammocks by using suction cups or Command hooks.

Because everyone’s lighting needs are different, we created our Zen habitats with the most flexibility possible. You can place your lights on top or inside the enclosure. We even have a wire grommet for your electric cords. Lighting on the inside can be attached to the support bars using a multitude of different fasteners. We choose to use zip ties or a small chain.

We tested both the Zen Habitats steel screen and the adjacent aluminum frame and there were no issues with heat. The steel screen tested at 89 degrees and the aluminum frame, placed 2” away, was only 85 degrees.

Heating and lighting can be mounted both on top of, and within our enclosures by utilizing the interior screen support bars. When placing heat on top of our screens, ensure your dome and bulb are of compatible size, and that the bulb does not rest directly on the surface of the screen. 

A standard 40-gallon breeder tank is 36”x18”x16”. Our standard 4’x2’x2’ enclosures are 48”x24”x24” which is equivalent to approximately 120-gallons. This would make Zen Habitats enclosures three times larger by volume. 

We also offer additional enclosures in the following sizes:

48”x24”x16” – 80-gallon equivalent

4’x2’x4’ – 240-gallon equivalent

2’x2’x4’ – 120-gallon equivalent

2’x2’x2’ – 60-gallon equivalent

Yes! Check out our accessories here.

Although we do not offer custom sizes, we do offer extension kits that allow you to connect multiple enclosures and create 6’x2’x2’, 8’x2’x2’, 6’x2’x4’, 8’x2’x4’ and more!  

Our enclosures ship flat, to help save on shipping fees and to prevent damage in the shipping process. We designed our habitats to be easily assembled. You can access our assembly video tutorials and written instructions here.

Watch the video below for instructions on disassembling our Original enclosures. Disassembling our Meridian or 3.0 Enclosures is as easy as putting them together- just unscrew!

At Zen Habitats our goal is to get your new enclosures to you as soon as possible.  All in-stock Zen Habitats brand items ordered by 2:00 pm EST will ship the same day, and orders after 2:00 pm will ship the next business day.  We offer free shipping on all orders in the contiguous US!

All non-Zen Habitats brand products ship in 1-3 business days.

We ship FedEx/UPS Ground from Knoxville, TN and Salt Lake City, UT.  Most products arrive in 2-5 days. 

All back-orders will ship as soon as new inventory becomes available.

Orders and tracking numbers are available to view in your account details. Once an item in your order ships, you’ll also receive an email with tracking information. Make sure to check your spam box! 

We offer free shipping in the continental United States. We have partnered with distributors in Canada and the United Kingdom as well. Visit www.zenhabitats.ca for shipping to Canada and www.zenhabitats.co.uk for shipping to the UK.

If your product or any individual parts are damaged or there are any other issues with your products upon delivery, please email Zen Habitats at support@zenhabitats.com so we can help you out!

If for any reason you are unhappy with your product, please contact us for a return within 30 days of delivery. Read our return policy here.